1. Introduction

The use of the pieralingerie.com website implies acceptance of these Terms and Conditions, including the annexes mentioned in the document, by any visitor/user/purchaser.

This Document (hereinafter referred to as  "Terms and Conditions ") establishes the terms and conditions of use of the pieralingerie.com website and the conditions for the purchase of products marketed through this site. The Documents referred to in the Terms and Conditions shall be an integral part thereof. By accepting the Terms and Conditions, Purchasers/Users manifest their agreement with all the documents referred to therein as annexes.

The Use of the pieralingerie.com website (including the visitation and purchase of products) implies acceptance of certain Terms and Conditions of use, including the policies attached thereto, obviously in the form of a legal contract between the visitor/ User and PIERA, therefore, the following paragraphs should be carefully read.

Visiting or purchasing products from the pieralingerie.com website automatically implies acceptance of these Terms and Conditions. Furthermore, the use of any other current or future services provided by PIERA implies acceptance of the same Terms and Conditions.

If you do not agree to the Terms and Conditions, please do not use this site.

Before you use this Site and perform any order through it please read the Terms and Conditions carefully.

If you have any questions regarding the Terms and Conditions please contact us by email: eshop@piera.ro, Tel: 0040 264 439 822/0754354000, fax: 0040 264-406.558, from Monday to Friday in the range 08:00-16:30

2. The Company. Definitions and Terms

PIERA S.R.L. – is the company that operates this website, a legal person Romanian, organized and operating in accordance with the laws of Romania in the form of a limited liability company, based in Cluj-Napoca, B-Dul, Nr. 16, Corp. 1, Jud. Cluj, registered with the Cluj Trade Register under No. J12/2239/2002, Unique Registration Code RO15007686, Account No. RO19BTRL01301202952616XX opened at Banca Transilvania Cluj, having the above contact details or which can be contacted by using the contact form, hereinafter referred to as „PIERA”.

Seller – PIERA

Buyer Any natural person who places an online Order on this Site or by telephone, in accordance with the legislation in force as a consumer.

User Any natural person registered on the Site, who, by completing the Account creation process, has consented to the site-specific clauses in the Terms and Conditions section.

Account section of the Site consisting of an email address and a password that allows the Purchaser to send the Order and which contains information about the Customer/Buyer and the Buyer's history in the Site (Orders, invoices, Goods guarantees, etc.).

Sitepieralingerie.com domain and its subdomains.

OrderAn electronic document as a form of communication between the Seller and Buyer whereby the Purchaser/Client transmits the Seller, through the Site, through the necessary technical steps, his intention to purchase Products from Site under the conditions provided by the Terms and Conditions.

Product (s) any good marketed by PIERA on this Site, requested by the Purchaser/Customer by Order, to be delivered by the Seller, the Purchaser/Customer under the conditions laid down in the Terms and Conditions, as a result of the Contract concluded on Territory of Romania.

ContractRepresents the distance agreement between the Buyer and the PIERA, in accordance with the Terms and Conditions accepted by the Purchaser, without the simultaneous physical presence of the Seller and the Buyer.

Content represents (1) All information on the Site that can be visited, viewed or otherwise accessed by using electronic equipment; (2) The content of any email sent to Buyers by the Seller by electronic means and/or any other means of communication available; (3) Any information communicated to the Purchaser by any means by an employee/collaborator of the Seller, according to the contact information; (4) Information relating to the Goods and/or tariffs charged by the Seller in a given period; (5) Data relating to the Seller

Review A written assessment by the holder of a product, assessment drawn up on the basis of his personal experience and ability to carry out qualitative comments and to say whether the product complies with the specifications mentioned by the manufacturer.

QuestionThe salutation to Users/Buyers in order to obtain information about the products on that page.

Answerwritten information that is transmitted to the User/Purchaser who asked a Question in the Site on the page of a particular product. The Answer is an explanation provided by the Seller to a User/Buyer in a discussion.

Document Terms and Conditions.

Newsletter - Means of periodic information, exclusively digital, or electronic mail (e-mail, text) on Products and/or promotions carried out by the Seller in a given period, without any commitment from the Seller with reference to Information contained therein.

Details/Description – all specifications and/or descriptions of the Products as specified in their description.

3. General Information

The Terms and Conditions will apply to all sales of products made by PIERA via its pieralingerie.com website. In the terms and Conditions, the above terms will have the detailed meaning laid out in section 2.

To be able to make a valid Order Buyers/Users must be at least 18 years of age.

Images published on the site are consistent with reality, but sometimes the nuances/colors of the Products can be slightly different in reality, as a result of your monitor settings  or the photo execution process.

pieralingerie.com Buyers/Users will always be informed whether or not a product is in stock and how long it will take to reach them. This information will be sent by email or by phone after placing the order by the Purchaser/User.

PIERA also reserves the right, at any time, to amend, suspend or terminate the online marketing of Products partially or wholly, temporarily or permanently. The valid Orders confirmed by the PIERA, prior to the modification, suspension or termination operations arranged, shall be carried out by PIERA accordingly.

The Images and information presented on the site may be modified by PIERA without prior or specific notice.

Products marketed through pieralingerie.com will be accompanied at the time of delivery by  invoice and receipt. The online Marketing of Products takes place in the retail system (retail trade), not wholesale (wholesale trade).

By placing an Order on the Site, the Purchaser agrees to the form of communication (telephone or e-mail) through which the Seller carries out his operations.

The Acceptance of the Order by PIERA shall be deemed to have been completed at the time of the Seller's submission of a Buyer's confirmation by means of e-mail and/or telephone, without the need for acknowledgement of receipt from the Purchaser.

The Contract concluded between the Seller and the Purchaser shall enter into force at the time of confirmation of the Order by the Seller, by e-mail and/or by telephone. This document-The Terms and Conditions-will be an integral part of the Contract together with the documents accompanying the delivery.

4. Ownership - Copyrights

The Use of the Site pieralingerie.com (including product visitation and purchase) implies acceptance of the Terms and Conditions, this same as a contract between the Buyer/User and the PIERA, therefore, it is recommended to read carefully of the following paragraphs.

The Visit or purchase of the products on the Site pieralingerie.com automatically implies the acceptance of the Terms and Conditions together with their annexes. Furthermore, the use of any other current or future services provided by PIERA implies acceptance of the appropriate Terms and Conditions.

The rntire content of the pieralingerie.com Site is protected under copyright law and intellectual property rights laws. Any use without the written consent of PIERA of any elements belonging to the site pieralingerie.com shall be punishable by applicable law.

Partial or full modification of the website, partial or full reproduction of the site, copying, selling or exploiting the Site in any other manner shall be prohibited.

Visitors/Buyers/Users will not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivative products, transfer or sell any information or services obtained from or through this Site or acquire a right or license to use any of the information on the Site.

Please note that PIERA is a registered trademark in this respect and any use of the brand without the company's consent shall  punished under the law.

The content of this Site, including, but not limited to, the logo, stylized representations, symbols, images, photographs, text content and the like, are the sole property of PIERA.

No copying, distributing, publishing, modifying, completing, using, exposing, including, linking, transmitting, removing the particulars, photographs, images, pieces of text, displaying, selling, etc., content, data, information, photos or other information available on the Site shall be allowed.

Visitors/Buyers/Users are not permitted to use an automated or manual device to monitor the materials available on the Site.

The above provisions do not affect the right of the Purchaser/User to print/list the content of the Order or Contract.

5. Privacy

Visitors/Purchasers/Users are required to keep the confidentiality of information that is not public and which they are aware of when accessing and using the Site, as well as on the occasion of communications transmitted for the registration, authentication, placement and fulfillment of Orders and other such aspects in connection with the use of the Site.

The Transmission by Customer of information or material through this site, ideas, concepts, know-how, techniques, etc. gives us unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information.

PIERA has a strict privacy policy of data related to Buyers/Users of the Website pieralingerie.com and takes all steps to ensure the security and confidentiality of data hosted and transmitted through its computer system.

By accessing our Site and using our products, PIERA processes your personal data necessary for the fulfilment of the purposes for which such information has been requested and collected. Regarding your rights as a data subject as guaranteed by Regulation 2016/679/EU on the protection of individuals with regard to the processing of personal data and on the free movement of such data, please visit our Confidentiality of personal data provided to you on the Site and other measures implemented to guarantee your rights.

The processing of personal data of Buyers/Users is performed according to the Privacy Policy on personal data protection, which can be consulted in the Privacy Policy section, which makes an integral part of the Terms and Conditions.

6. User Registration

Anyone can register as a User on our Site with a simple click on the Registration button available on the main page and follow the steps requested for registration.

For registration, you must enter your name, surname, email address and password. You are required to enter a valid email address, otherwise it will not be possible to continue the registration procedure on the Site.

You are fully responsible for keeping your access password secure, as well as any information on registration, authentication as well as and account. You Are fully responsible for any order and/or payment made by using our Site in your Account.

7. Product and Pricing Information. Limitations

The Information included on the Site is made available by PIERA in good faith.

The Prices shown in the Site pieralingerie.com are in LEI (RON) and include VAT according to the legal provisions in force at the time of marketing of these products. The Prices shown are valid at the time of accessing the page where they are displayed, PIERA reserving the right to change them at any time, without any prior notice or notification.

PIERA tries, within the Site, to provide a detailed description of its products, but does not warrant that the product description or any other content on the Site www.shop.piera.ro is complete or completely free of errors.

If errors occur, PIERA will take the necessary measures to correct them, and if that error has affected an Order, the Buyer will be informed as soon as possible by giving it the option of reconfirming the Order at the correct price or the possibility of its immediate cancellation.

If the Buyer cannot be contacted prior to the confirmation of the Order, PIERA reserves the right to consider the Order cancelled by informing the Buyer by email. If the Purchaser has made the payment for the products from a voided Order PIERA will refund the amount received from he Purchaser within a maximum of 14 days from the date of cancellation of the Order.

By placing an Order on the Site pieralingerie.com you irrevocably undetake to pay the value of the ordered products. In this respect, we inform you that, in the course of your order registration procedure, you will be redirected to our collaborators ' websites for the collection of the data required for payment.

Also, PIERA assumes no responsibility for any damage related to or in connection with: data loss, lost profits, inability to use the data on this Site, changes made without prior notice such as but ot limited to data, prices or structure of the site.

All Products marketed through the Site by PIERA are new and delivered in original packaging.

8. Contractual Liability

By creating and using the Account, the User assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing access to the Account, being responsible under the law of the activity carried out through its Account.

By accessing the Site, creating your Account, using the Site, placing Orders, etc. The Buyer expressly and unequivocally accepts the Terms and Conditions in the latest version in the Site.

After the Account is created, the use of the content is tantamount to accepting changes to the Site Terms and Conditions and/or updated versions of the Terms and Conditions.

The Purchaser/User is responsible for verifying the current version of the Terms and Conditions whenever he uses the Site.

Acceptance of the Terms and Conditions of the Site is confirmed by ticking the appropriate checkbox from the Site and/or by submitting the Order and/or making an online payment.

We are not responsible for any damages whatsoever that the Buyer or any other third person may suffer as a result of our fulfilment of any of our obligations under the Order or for damages that may result from the use of the Goods after delivery and even less for their loss.

All risks related to the use of the Site are borne by visitors/Buyers/Users. PIERA does not warrant that the Site, the servers on which it is hosted or the e-mails sent are without viruses or other potentially harmful computer components, that it does not contain errors, omissions, failures, etc. PIERA is not responsible for any damage to your computer/other equipment or viruses that might infect your computer or other equipment, arising from the use, access or navigation on our Site or following your download of any content, information, materials, data, text, images, video, or audio from the Site. This clause does not affect the rights of consumers established by the legislation in force.

9. Information and Communications

Subscribing and unsubscribing to the PIERA newsletter is free and voluntary and implies accepting the following terms of use. Messages sent by PIERA following the subscription cannot be considered unsolicited, and you have the right and the possibility to unsubscribe at any time by following the instructions in the footer of each incoming email. Sent Messages comply with the E-commerce Act as regards commercial communication, as stipulated by Romanian and international law.

If information, materials, documents are sent to us by any possible method including e-mail, mail, fax, online forms, their sender unequivocally provides the right to PIERA unlimited, free, irrevocable to use, reproduce, modify, adapt, distribute and present this information by any means whatsoever.

10. Advertising

When creating an Account on the site and/or placing an Order, the Purchaser may agree to receive Newsletters as defined at the beginning of this document.

By ticking the appropriate checkbox from the Site the Buyer/User manifests its prior express consent to receive commercial communications, including Newsletters.

11. Changes to the Terms and Conditions

PIERA reserves the right, to make changes at any time on the content of the Site www.shop.piera.ro, policy, terms and conditions of use, terms and conditions of sale, without the need for prior notification to Buyers/Users/Visitors in this regard, although we will be careful to announce you about these changes.

Any changes to the Terms and Conditions shall enter into force only for new orders, recorded after publication of such changes on this site.

Users/Purchasers/Visitors of the Site pieralingerie.com are required to check the terms and conditions of use on a regular basis. If you do not agree to the changes to the Terms and Conditions of the PIERA, you are kindly requested to stop using the Site. If you continue to use the Site, it will be deemed you gave  your agreement  to the amendments made.

12. Force Majeure

None of the Contracting Parties shall be liable for a non-execution at a time-limit or/or improper execution-in whole or in part-of any obligation under the contract concluded, if the non-execution or improper execution of that obligation was caused by force majeure, as defined by law, or any external, unpredictable, absolutely unsurmontable and inevitable event.

The Party invoking force majeure shall be obliged to notify the other parties within 5 (five) days of the occurrence of the event and its termination and take all possible measures to limit its consequences. If the notification is not transmitted within the time-limit of the occurrence of force majeure, it shall be liable for all damage caused as a result of the omission of the notification concerning the production/termination of the case of force majeure.

If The force Majeure event takes more than 30 (thirty) days, either party shall be entitled to notify the other party of the termination of the Contract as a whole, without any party being able to claim any damages from the other party.

13. Applicable Law

The legal relationship between the parties, including use of the Site, placement of Orders, termination, execution and termination of the Contract will be governed and interpreted in accordance with Romanian law. Any misunderstanding between the Seller and the Buyer is to be settled amicably, and in case of failure, be submitted to the competent courts in Romania.

14. Final provisions

The site www.shop.piera.ro is owned by PIERA, which gives you the right to access and use the Site subject to your acceptance of these Terms and Conditions. By accessing and using the Site, you automatically and unambiguously manifest your agreement to comply with the Terms and Conditions on the Site.

PIERA has the right to change the Terms and Conditions at any time without prior notice by posting the updated version on the site and the Buyer / User is required to review and read the Terms and Conditions whenever they access the Site. The Buyer / User has the obligation to strictly observe the Terms and Conditions of the Site and can not invoke the Terms and Conditions of the Site, including the annexes, the document valid on the date of accessing, using and / or placing an Order on the Site

PIERA organizes periodically different promotions that are announced on the Site. These are subject to special regulations approved by PIERA in each case and published on the Site at the start of the promotion. Promotions will be valid upon activation on the Site and will cease to be valid from the moment they are enabled on the Site. Promotions do not cumulate with each other or other discounts and are valid only within the stock limit.

If any of the provisions in the Terms and Conditions is null and void, this will not affect the validity of the other terms. The provisions of the Terms and Conditions shall be supplemented by the provisions of the Civil Code and the provisions of the applicable legislation in force.