Starting with May 25, 2018, Regulation 2016/679 / EU on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "the Regulation") will be applied by all Member States of the European Union . This Regulation seeks to create a unitary and uniform legislative framework within the European Union that no longer requires national implementation measures.

This webpage is only for users over the age of 16.

PIERA SRL, with the data below, is responsible for the operation of the web site and is the operator.

In order to comply with our obligations deriving from the Regulation, and given that your data protection is a major and constant concern for us, we have developed this document that sets out the categories of personal data we collect at your visit on our web site, the purpose and basis of the processing, the length of the processing, where do we keep and to whom we transmit these data, and the rights you have in your capacity as data subject, specifically implemented to ensure the protection of your fundamental rights and freedoms, in particular their right to the protection of personal data.



 (a) "personal data" means any information relating to an identified or identifiable natural person ("the data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, of his physical, physiological, genetic, psychic, economic, cultural or social identity.

(b) "processing" means any operation or set of operations carried out on personal data or on personal data sets with or without the use of automated means, such as the collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

c) "operator" means the natural or legal person, public authority, agency or other body which, alone or with others, establishes the purposes and means of processing personal data; where the purposes and means of processing are laid down by Union or national law, the operator or the specific criteria for designating it may be laid down in Union or national law;

(d) "authorized person" means the natural or legal person, public authority, agency or other body processing personal data on behalf of the operator.



("PIERA"), a Romanian legal person, organized and operating in accordance with Romanian law in the form of a limited liability company, is responsible for the operation of the website, and has the status of operator of the data with character the staff you send us.


Name: PIERA S.R.L.

Address: Cluj-Napoca, B-dul Muncii, No. 16, corp 1, Cluj county, Romania

Registration number at ORC Cluj: J12 / 2239/2002 Unique Registration Code: RO15007686 Legal Representative: Cîrstean Gabriela Cristina

Tel: tel: 0040.264.439.822 Fax: 0040.264-406.558 E-mail:

We ensure that your personal data is legally, fairly and transparently processed, only to meet the explicit purposes that have been brought to your attention.

PIERA as an operator processes the data in a way that ensures the adequate security of personal data, including protection against unauthorized or unlawful processing and against loss, destruction or accidental damage by taking appropriate technical or organizational measures.


We collect from you only those personal data that are necessary for us to be able to use our web page to honor your orders and to give you access to our products and to be able to keep up-to-date with our products, services, and offers (direct marketing) to the extent permitted by law or on your consent.

We emphasize that we do not collect or process data of minors, our products are not directly offered to a child.

Each category of data will be collected for determined, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes and will be for a period that does not exceed the time required to accomplish the purposes for which they are processed. In order to ensure the principle of transparency of information in the processing of your personal data, we hereby communicate to you how we process your data, the purposes and legal underpinning (legal basis) of the activities we process your data.



PIERA will process personal data with the following grounds:

A) Conclude or execute the contract concluded with you and to comply with your requests. For example, to place the order, to deliver the products, to charge the proceeds of the sold products, to refund the product's value.

b) The legitimate commercial Interests of PIERA, for example, fraud prevention, maintenance of site security, direct marketing and improvement of our products, without affecting your rights and freedoms. Fundamental.

c) The fulfilment of a legal obligation of PIERA, i.e. an obligation resulting from a law, such as accounting and tax requirements, which are strictly regulated (e.g. the data to be included in the invoices, the retention periods of the Documents, submission of declarations), procedures.

d) Consent you expressly grant when we do not rely on another legal basis for the processing of data. Consent may be withdrawn at any time.



When creating a user account on our website, we request and collect your name, surname, address, phone number  and email address, IP.

These personal data are necessary for pre-contractual purposes, i.e. to be able to make an order, the basis of the processing being the contractual obligation. To the extent that you do not agree to the processing of your personal data PIERA will not be able to honor and deliver your orders.

Your personal data will be retained on the entire existence of the account created until the account is deleted, but not more than a period of 3 years from the date of the last login to the account or the last order. We will notify you before closing your customer account and deleting all the data associated with this customer account. To the extent that you have placed an order on your data after creating your account will be retained for a period of 3 years from the date of placing the last order being the general statutory limitation period.

Your data processed at the time of the creation of the account shall not be the subject of a decision based solely on automatic processing, including profiling, shall not be disclosed to any third party and shall not be subject to a transfer to a third country or an international organisation .

Consent may be withdrawn at any time by email sent to the mail address or or by accessing the unsubscribe link in the email received from us and will result in the termination of the processing. The withdrawal of consent shall not affect the legality of the processing carried out prior to its withdrawal.

Your data will not be transferred to any other operator or provider and will not be transmitted to any third country or international organisation.


The Site uses cookies, which are data stored on the user's hard disk, containing information about it. Using the cookie mechanism is an advantage for visitors, allowing you to store navigation options on the site such as the language in which the site is displayed, the type of filters that apply to the display of certain pages, memorising User name and password for quick access to the content of the site. Not accepting a cookie does not mean that the user will be denied access to the site or read its content. With the help of cookies, site owners can monitor and segment users ' interests from specific sites or applications of the site, which subsequently allows them to improve their browsing experience, introduce content relevant to the user, etc. some of our business partners use cookies on our website (e.g. advertisers). However, we have no access, nor can we control these cookies.


4.3. LINKS

This site contains links to other sites. PIERA is not responsible for the privacy policy they have practised. We recommend the prior consultation of the legal terms and other information regarding the collection of personal information. The Rules set out in this text apply only to the information collected on this website.

When you access a webpage that contains plugins, your browser  establishes a direct link with the servers of the respective suppliers. The Content of the plugins will be forwarded by that provider directly to your browser and will be integrated by it on the webpage. By integrating the plugins, the respective provider receives the information that your browser has accessed our web page. This happens regardless of whether you have a profile on the social network or if you just logged in.

If you are logged into that social network, it may assign the visit to your social network profile webpage. If you interact with plugins, for example by activating the "I Like" button on Facebook or comment, the corresponding information will be sent directly to the respective provider and stored there.

You can find information on the purpose and volume of data collection, processing and subsequent use of personal data through that provider and your rights and setting possibilities related to them for the protection of your life in the data protection instructions of that provider.



In order to be able to timely perform contract obligations, your personal data will be disclosed to our trusted contractual partners that were carefully selected:

• The provider of the data storage service on external servers located in Romania;

• The accounting service provider;

• The provider of communications and e-mail services;

• Companies involved in the operation of our website;

• The provider of mobile telephony services that help us to keep in touch with you, located in Romania;

• Couriers with whom we have concluded a contractual relationship and Romanian post;

• Online payment service processors;

• Other parties: public authorities and institutions, accountants, auditors, lawyers and other external consultants, whose activity implies the necessity of knowing these data or where the law obliges us to make this disclosure.

Your personal data processed at the time of the creation of the account shall not be the subject of a decision based solely on automatic processing, including profiling and shall not be subject to a transfer to a third country or an international organisation.

Any third parties to which we disclose your personal data are limited (by law and by contract) in their ability to use your information. Personal data only for the specific purposes identified by us. We will always ensure that any third parties to whom we disclose your personal information are subject to confidentiality and security obligations in accordance with the contracts signed with them and the applicable laws.

We will never disclose, sell or lease your information to third party without notifying you and, where appropriate, without obtaining your consent.


Security of your personal data is a priority for us. We assure you that any processing of data is done in compliance with the principles guaranteed by the Regulation and processed in a manner that ensures adequate security of personal data, including protection against unauthorised processing or unlawful use and against loss, destruction or accidental deterioration by taking appropriate technical or organisational measures and implementing appropriate internal data protection policies.

This site adopts all the security measures necessary to protect the personal information of our users. When filling-in your personal data on our website, the information will be protected both offline and online. All personal information will be processed through secure pages that use the SSL encryption system, marked with a lock symbol, positioned at the bottom of the Microsoft Internet Explorer browser window.


According to the Regulation, as person concerned by the processing of your personal data, you are assured of the protection of fundamental rights and freedoms.

Moreover,  PIERA, as operator, ensures compliance with your rights, recognised by the Regulation. To ensure the protection of your personal data you have the following rights:

7.1. Right of access to your data (art. 15 of the Regulation) – you may request that we communicate to you the categories of personal data we process, the purpose of which the processing takes place, the recipients to whom they have been or will be communicated, the period for which they are expected to be stored or, where this is not possible, the criteria used to determine this period; the existence of an automated decision-making process including profiling.

7.2. Right to rectification of data (according to article 16 of the Regulation)-where there are errors in the data that were processed, you can request corrections or additions thereto. PIERA shall communicate the rectification to each recipient to which data have been transmitted, unless this proves impossible or requires disproportionate efforts.

7.3. Right to Erasure ("right to be forgotten") (according to article 17 of the Regulation)-you can request and obtain from PIERA the deletion of your personal processed data, if the data are no longer necessary to meet the purposes for which they were collected or processed, if you withdrew the consent under which the processing took place and there is no other legal basis for the processing; if you oppose the processing and there are no legitimate grounds for processing; personal data have been processed illegally; personal data must be erased in order to comply with a legal obligation incumbent on the PIERA under EU or Romanian law; personal data has been collected in connection with the provision of information society services.

7.4. Right to restrict data processing (according to article 18 of the Regulation)-you have the right to request the restriction of your data processing in the following situations: if you challenge the accuracy of the data, for a period that allows us to verify the accuracy of the data; if the processing is illegal and you  oppose the deletion of personal data by requesting instead restricting their use; if PIERA no longer needs personal data for the purpose of processing, but you request them for the establishment, exercise or defence of a right in court; if you have opposed the processing (you have exercised your right of opposition) for the time period in which a verification that the legitimate rights of PIERA prevail over your rights is made.

7.5. Right to portability or transfer of data (according to article 20 of the Regulation) – you have the right to receive the personal data you have provided to PIERA (which you are working on under a contract or under your consent or by automated means) in a structured, commonly used and readable format, and you have the right to transmit this data to another operator without hindrance from PIERA.

7.6. Right to Object (as set out in article 21 of the Regulation)-you have the right to oppose the processing of your personal data at any time. For direct marketing purposes, including profiling and in this case your data, your data will no longer be processed for this purpose. In this respect you can unsubscribe from the newsletter and other information via an email sent to the mail address or or by accessing the unsubscribe link in the email received from us.

7.7. The Right not to be the subject of a decision based solely on automatic processing, including profiling, which produces legal effects concerning the data subject or similarly affects it to a significant extent. (according to article 22 of the Regulation)

All those rights may be exercised by a simple application to PIERA, as an operator, to our office or to the email address or by accessing the functions made available on our website.

You will receive the answer and information about the actions taken by PIERA following your request without undue delay and in any event no later than 1 (one) month after receipt of the application. This period may be extended by 2 (two) months where necessary, taking into account the complexity and number of applications, with your information. In connection with any such extension, within 1 (one) month of receipt of the request, presenting you with the reasons for the delay.

In addition you have the right to lodge a complaint (according to article 77 of the Regulation) to the National Supervisory Authority for the Processing of Personal Data.


This Policy shall be supplemented with the other specific policies of the PIERA and the Terms and Conditions you can access from our website.

We review our privacy Policy periodically and we will present any updates on the page. For this reason, please check the existing document on the site on the occasion of each visit, the latest version of the Privacy Policy is always available on our website.

This document is in effect from the date that appears at the top of the document.

We will treat your personal data in a manner compatible with the confidentiality notice on which they were collected, unless we have your consent to treat them differently.

This information is limited to our website and is not valid for third-party operators ' web pages, which can be accessed through this web page. We have no influence over the processing of data by these third party operators and we do not assume any responsibility or liability in connection with such web pages.



Please address your questions regarding the subject matter of data protection and any requests in exercising your legal rights to the following contact details:

Cluj-Napoca, B-dul Muncii, Nr 16, corp 1, jud. Cluj, Romania
Tel: 0040.264.439.822 
Fax: 0040.264-406.558


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